Resource Members

MyAFRINIC is a web-based portal designed for AFRINIC members to manage their contact information, resources, billing and support requests through a simple, graphical, user-friendly interface.

on 2018 Mar 10
Was this helpful?

Specifically, an AFRINIC member will be able to :-
- Update its organisation's contact details
- Keep the personal profile of the registered contacts up-to-date
- View the organisation's  billing history
- View or download invoices
- Settle invoices via the online payment portal
- Manage AS Numbers
- Manage IPv4 resources
- Manage IPv6 resources
- Create, modify or delete reverse delegations
- Track the status of support tickets

on 2018 Mar 10
Was this helpful?

The portal is accessible via https://my.afrinic.net. Only registered contacts of AFRINIC members are allowed access to this portal. A login and password is needed(login credentials)

on 2018 Mar 10
Was this helpful?

You must either be introduced by an existing registered contact of your organisation (details required are name, address, e-mail and phone number or nic-hdl) or
You can contact MyAFRINIC support staff at This email address is being protected from spambots. You need JavaScript enabled to view it. who will ask you for verification information before adding you in as a contact.

on 2018 Mar 10
Was this helpful?

A registered contact is a person whose contact information have been provided by the organisation(Administrative, Technical or Billing) and considered to be the representative of the organisation in our databases. AFRINIC will only attend to service requests originated from the organisation's registered contacts.

on 2018 Mar 10
Was this helpful?

You should send your request to This email address is being protected from spambots. You need JavaScript enabled to view it. . The process will then be explained by the AFRINIC hostmasters.

on 2018 Mar 10
Was this helpful?

You will need a username and a password. The username is the nic-hdl of the registered contact.

on 2018 Mar 10
Was this helpful?

A nic-hdl is representative of the following details of a person(name, address, telephone number and email).

on 2018 Mar 10
Was this helpful?

The step-by-step guide  is available here  .

on 2018 Mar 10
Was this helpful?

An assignment  refers to the range of IP addresses that an AFRINIC member will use from allocation given by AFRINIC for the following purpose:-

- An end-site or customer with 4 or more IP addresses
- A subnet for the organisation's own network infrastructure
- Any range from which IPs are dynamically assigned

on 2018 Mar 10
Was this helpful?

PA space is what has been allocated to LIRs from which they can assign or sub-allocate to end-users / downstream networks as non-portable block. If the end-user / downstream network changes provider, the address space assigned or sub-allocated by the previous service provider (LIR) should be returned and the network renumbered.

on 2018 Mar 10
Was this helpful?

Provider-Independent (PI) addresses are globally-unique addresses which :-

- are not assigned by a transit provider

- cannot be aggregated

- can only be assigned by a Regional Internet Registry(RIR)

- cannot be sub-allocated to another entity

on 2018 Mar 10
Was this helpful?

A sub-allocation is   a block of IP address space given by an LIR  to ISPs (LIR's customers) for the purpose of subsequent distribution.

on 2018 Mar 10
Was this helpful?

Reverse delegation is reverse DNS record which map an IP address to a name. It is usually maintained by the organisation who receives direct allocations from an RIR. Reverse delegation is achieved by use of the special domain names in-addr.arpa (IPv4) and ip6.arpa (IPv6). It is usually used to validate a forward DNS record, make network troubleshooting more user friendly by providing names instead of IP addresses and also as part of e-mail anti-spam best practices.

on 2018 Mar 10
Was this helpful?

 Route object is an object created in Internet Routing Registry to specify the Autonomus System Number "ASN" that will propagate this exact IP prefix to Internet. It can also be used to give information about the organisation that advertises this prefix. Route objects are usually protected and only a person with the authorised password can change them.

Route objects are usually used by Internet Service Providers and Upstreams to validate that routes received from their peers are legitimate. This usually help eliminate routes hijacking if used by all providers. They don't eliminate the need for BGP configuration and advertisement.

on 2018 Mar 10
Was this helpful?

 Two methods are available – via the myafrinic portal or by updating the whois database using the email method.

  1. a) Updates via the myafrinic portal can be done as follows:-

Log into https://my.afrinic.net
Go to Resources -> IPv4 Resources
Click on "+" to expand on the target allocation
Click "Add Assignment"

You need to repeat the above process for all assignments that will be registered. Any changes you make from MyAFRINIC will be instantly updated in the AFRINIC Whois database.

  1. b) Update of assignments on the whois database by email

It is possible to send one batch job in one email (containing multiple assignments) using the procedure listed here

on 2018 Mar 10
Was this helpful?

 We recommend that you add the sub-allocation via the myafrinic portal.

You may do this via https://my.afrinic.net as follows:

o Log into https://my.afrinic.net
o Go to Resources -> IPv4 Resources
o Click on "+" to expand on the target allocation
o Click "Add Sub-Allocation"

o Fill in the form and submit

The AFRINIC hostmasters will then revert back to you for evaluation of the request.

on 2018 Mar 10
Was this helpful?

An LIR may receive an additional allocation when about 80% of all the address space currently allocated to it has been used in valid assignments and/or sub-allocations. A new allocation can also be made if single assignment or sub-allocation requires more addresses than those currently held by the LIR.

on 2018 Mar 10
Was this helpful?

 We recommend that you request for the additional allocation via the myafrinic portal.

You may do this via https://my.afrinic.net as follows:

o Log into https://my.afrinic.net
o Go to Resources -> IPv4 Resources
o Select Request New Allocation
o Fill in the form and Submit

on 2018 Mar 10
Was this helpful?

Contractual Obligations Check (CoC)

One of the requirements for compliance with Contractual Obligations is that only the registered contact should submit/request for support and additional resources. This
requirement is mandatory since AFRINIC needs to ensure that all requests are channeled through an authoritative source from the Resource Member.

When a request/ticket is received on any ticket queue relating to resource or support request, Hostmaster team shall ensure that the requester’s email address is part of the registered contact list on MyAFRINIC and WHOIS.

If you have been delegated by a registered contact to interact with AFRINIC on a specific issue, for us to proceed, one of the authorised contacts must either re-submit this request and request that you are copied in the ticket or introduce you to us by replying to this email.

One can also query the AFRINIC WHOIS for the person object relating to the email address and an inverse query( “-i ac” or “-i tc”) can show if the person is referenced on the mentioned ORG ID.

In case all the registered contacts have left the organisation, the applicant/requester need to send the request for a contact update on the letterhead of your organisation, signed by a senior administrative authority of the company such as the CTO or CEO. and stamped with the company seal. In case of doubt or if the person is not a registered contact.

The requester can contact the AFRINIC Customer Services team on This email address is being protected from spambots. You need JavaScript enabled to view it. to request for a contact update or to confirm whether their email address is part of the registered contacts.

on 2019 Aug 12
Was this helpful?

Any request received by Hostmaster team, for support and resources, from members can be handled only after establishing that the member is in good standing.

A good standing account has zero or a negative balance at the time Hostmasters check the Resource Member’s account. If membership fee invoice become overdue or if a penalty fee is imposed, the same must be settled first; as described in the billing schedule. Registered contacts of Resource Members are encouraged to verify and ensure that their organisation is in good standing – for example, does not owe AFRINIC any or part of membership fees or penalty fees.

For members with an outstanding balance, relating to membership fees for the current year only; the account shall be considered as in good standing until last day of February. Member shall no longer be considered as in Good Standing as from 1st March of the current year, should the payment relating to annual membership (of current year only)/previous years still remain overdue.

Also, do note that as year 2018, the penalty fees shall be uploaded on the members account during the month of June of the current year.

You can access your account by login to MyAFRINIC portal (https://my.afrinic.net) and choose "Summary Statement" from the Billing tab. Should you need any more information regarding your invoice, please send your query to This email address is being protected from spambots. You need JavaScript enabled to view it..

Balance on myAFRINIC.net->Billing Summary should be zero or a negative value

You may refer to our billing schedule at https://afrinic.net/membership/cost

on 2019 Aug 12
Was this helpful?

The Registration Service Agreement (RSA) is the contract that legally binds a member with AFRINIC. The agreement constitutes a legal, valid and binding obligation towards the set of specified terms and conditions of service.

All AFRINIC members should have a signed Registration Service Agreement on our internal records in order receive support for services and resources request. Internal Records at the moment refers to the members’ file which is accessible to AFRINIC staff only. Some organisations may not have a signed RSA on file as per a recent audit exercise and they have already been contacted by AFRINIC Customer Services to remedy the situation.

After receiving your request, the Hostmaster team shall check the records for a signed RSA on your account. If you already have a signed RSA the request shall be processed, else you shall receive a notification for non-compliance to the Contractual Obligations Check and details on how to remedy to this situation shall be communicated.

In case of doubt and/or to be proactive in your approach, you can request for a confirmation from AFRINIC staff of whether your organisation already has a signed RSA well in place on our records.

You can contact the AFRINIC CS team on This email address is being protected from spambots. You need JavaScript enabled to view it. for appropriate action.

on 2019 Aug 12
Was this helpful?

In case of non-compliance with the contractual obligation checks, Hostmaster team shall:

  1. Deny all requests for support and/or IP resources until such time that their specific account(s) are compliant to all sections of contractual obligation checks.
  2. Allow a reasonable time (~10 working days) for the member to rectify the non-compliance but ultimately close the request/ticket if the situation still persists. The requester shall then submit a fresh application/ticket request to proceed after taking appropriate steps to be compliant with the contractual obligation checks.

 

on 2019 Aug 12
Was this helpful?
Date and time in Mauritius -