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You must apply for AFRINIC membership first. Once you satisfied the policy requirements, paid the membership fees and sent the original RSA to AFRINIC, the AFRINIC members will register your organisation on the myAFRINIC portal and give your registered contacts access to the portal.
A registered contact is a person whose contact information has been provided by the organisation(Administrative, Technical or Billing) and considered to be the representative of the organisation in our databases. AFRINIC will only attend to service requests originated from the organisation's registered contacts.
You may do this via https://my.afrinic.net as follows:
o Log into https://my.afrinic.net
o Go to Resources -> IPv4 Resources
o Click on "+" to expand on the target allocation
o Click "Add Assignment"
Any changes you make from MyAFRINIC will be instantly updated in the AFRINIC Whois database
Your request will be sent to AFRINIC hostmasters for processing. You will receive an automated response with the ticket number associated to your request.
The AFRINIC hostmasters will evaluate the resource request against the AFRINIC allocation and billing policies.
Upon approval, the resources will be issued and your organisations account on myAFRINIC updated .You can verify by signing into myAFRINIC and selecting resources , or by doing a whois query.
Support Requests are all the emails that we receive from you or someone in your organisation for assistance with billing, resources, registration and technical issues. It helps you to track your latest support issues and to view email correspondence regarding any particular issue online.
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