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Info! Please note that this translation has been provided at best effort, for your convenience. The English page remains the official version.
What happens in case of non-compliance to contractual obligations
In case of non-compliance with the contractual obligation checks, Hostmaster team shall:
- Deny all requests for support and/or IP resources until such time that their specific account(s) are compliant to all sections of contractual obligation checks.
- Allow a reasonable time (~10 working days) for the member to rectify the non-compliance but ultimately close the request/ticket if the situation still persists. The requester shall then submit a fresh application/ticket request to proceed after taking appropriate steps to be compliant with the contractual obligation checks.
on Monday August 12