AFRINIC's Member Services Department is the first point of contact for many AFRINIC members or those seeking to become a member.
The department has expertise in Customer Services Support and Internet Number Resource (INR) Management.
The Customer Services Support is handled by the Customer Service Coordinators and focuses on membership requests' administrative verifications, member account management support to AFRINIC members and recruitment of prospective members, while Internet Number Resource (INR) Management is handled by the Hostmasters and focuses on all aspects of Internet number resource request evaluation, assignments and allocations in line with the current policies as proposed and accepted by the AFRINIC community, they also offer technical support for Reverse DNS, Internet Routing Registry (IRR) and Resource Public Key Infrastructure (RPKI).
