1) Support Email
AFRINIC is committed to providing assistance to all matters related to its services, such as membership and IP address enquiries. Consequently, AFRINIC has different emails for each request that requires particular expertise ensuring no query goes unnoticed. AFRINIC emails are listed below and we strive to create a sound support experience for all correspondents.
You may also find our FAQs helpful.
Service | Email Contact |
---|
Hostmaster/IP Resources |
hostmaster [at] afrinic dot net |
Billing |
billing [at] afrinic dot net |
Account Info & Services |
service-support [at] afrinic dot net |
Routing Registry |
irr[at]afrinic.net |
DB-help |
afrinic-dbm [at] afrinic dot net |
Prospective Members |
new-member[at] afrinic dot net |
Training |
training [at] afrinic dot net |
Outage |
incidents[at]afrinic.net |
AFRINIC Fellowship |
fellowship [at] afrinic.net |
AFRINIC Fellowship Alumni |
fellowship-alumni [at] afrinic.net |
General |
contact [at] afrinic dot net |
Escalation |
admin-escalate[at]afrinic.net |
RPKI |
rpki-help[at]afrinic.net |
DNS and DNSSEC |
dns-masters[at]afrinic.net |
Data Protection |
dpc[at]afrinic.net |
2) Mailing List
AFRINIC hosts public mailing list forums to facilitate discussion on a range of topics related to Internet number resources management, network engineering, and Internet governance. Most of these mailing lists are open to anybody who has an interest in the activities of AFRINIC working groups and provide space for people to share information for the benefit of the entire community.
While AFRINIC encourages using these lists for a healthy, relevant debate and information sharing, we also advise all to ensure that the AFRINIC Community Code of Conduct is respected.
You may consult the AFRINIC Privacy Policy to learn more on how AFRINIC is committed to protecting your privacy, confidentiality and security of the data that you provide us when using our website, contacting our office, or interacting with us.
Use the email contact below or click on a link to subscribe, unsubscribe, or change the preferences on your subscription.
2.1) How to subscribe to the mailing list?
There are two ways:
- Subscribe and fill in the online form which can be obtained by clicking the different lists below.
- By email: you can send a request to list_name-request@afrinic.net, with the word subscribe in the subject field
Note that only subscribers can post messages. You can check the entire list here.
Resource Policy Discussion (RPD) List
Discussions about Internet Number Resource Allocation Policies in the African region
Community Discussion List
This is an open mailing list for discussion of anything related to AFRINIC.
AFRINIC Announce List
This is an AFRINIC official announcement-only list.
AFRINIC Resource Members Discussion List
This mailing list is for formal members only and is provided to our members as a forum for discussion and exchange on AFRINIC business in general, and more particularly on issues specific to AFRINIC membership.
This list is not a Resource Policy Discussion mailing list (see the RPD list for more information).
IANA Oversight List (Archive)
The IANA oversight transition proposal needs to have community support and input from the AFRINIC region and beyond and address the following four principles:
- Support and enhance the multi-stakeholder model
- Maintain the security, stability, and resiliency of the Internet DNS
- Meet the needs and expectation of the global customers and partners of the IANA services
- Maintain the openness of the Internet
This list will help to facilitate the discussion on this process.
AfrICANN Discussion List
Internet community in Africa and more precisely for those involved or willing to be involved in the ICANN activities
AfrIPv6 Discussion List
This list is a common area to discuss IPv6 matters.
Anti-spam Discussion List
Discussion on the spamming issue in Africa
AfriSpam Working Group Discussion List
Spam in Africa
African Telcom Working Group Discussion List
This list is a common area of discussion for involving Telcos in Afrinic activities and telco specific issues related to IP infrastructure deployment.
AFRINIC RPKI Discussion List
This list is dedicated to RPKI discussions.
Root Operators for AFRINIC Service Region
To discuss root server copy deployment in the AFRINIC service region.
AFRINIC WHOIS Database Beta Testers Discussion List
This is a public list for WHOIS testing purposes.
AFRINIC Database Working Group Discussion List
The AFRINIC Database Working Group provides a channel for discussion between AFRINIC staff, technical community members, and other stakeholders, regarding the implementation of AFRINIC's WHOIS service.
AFRINIC DNSSEC Operations Discussion List
AFRINIC manages and publishes Reverse DNS (RDNS) zone data for the IP space we allocate or assign to members.
It allows the community to validate authoritative DNS data from AFRINIC's RDNS zones and members to publish DS records to build the chain of trust for their RDNS zones.DNSSEC deployment is an NRO coordinated project as ERX blocks need coordinated actions.
All communications regarding the DNSSEC project should be done here
AFRINIC Infrastructure Incident Announcements List
This list provides updated information regarding any technical incidents experience
AFRINIC Internet Measurement Discussion List
The aim of the working group is to provide a platform to Internet researchers, network operators, social scientists to discuss topics related to Internet measurements from both the technical and socio-economic angles.
The WG will have a strong focus on measurement studies in Africa and will be used to convey research or workshop outcomes to the members. Atlas project participants (probe and anchor holders) will also be added to this list.
To subscribe to the AfNOG mailing list, kindly send an email to afnog-request[at]afnog.org