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2017 Members Contact update

Purpose

This page provides statistics on up to date contact details of our members.

The AFRINIC Customer Service Team started this project in July 2017.

This project aims to verify the accuracy of a total of 1421 contact details (total AFRINIC members at December 2016).

 

Meaning of "up to date"

For each "organisation" object, all the contact-related information should be correct.

For each "person" object referred to by any organisation, all the contact-related information should be correct.

For the 2017 contact update project, any record that has been verified during the 2017 calendar year will be counted as up to date.  This implies that any new records created during 2017 are automatically up to date.

"Verified" means that the relevant person or organisation has explicitly indicated that the information is correct.

 

Statistics

1. Monthly progress

  July August September October November December
Total Members (2016) 1421 1421 1421 1421 1421 1421
Members not "Verified" 1053 903        
Members "up to date" 368 518        
% up-to-date (end of 2016) 26% 36.5%        
2017 New-Members 86 103        
% up-to-date (including 2017 new-members) 29% 41%        

 

2. Phone calls/Emails Statistics

Date Total Members Members "up to date" Members not "verified"

July

 

 

 

 

1421

 

 

 

 

368

Contacted by email: 368

Phone call made: 56

 

 

1053

Not yet contacted: 770

Contacted by email: 283

Contacted by phone: 90

Contact update in progress: 19

August

 

 

 

 

1421

 

 

 

 

518

Contacted by email: 514

Phone call made: 125

 

 

903

Not yet contacted: 588

Contacted by email: 308

Contacted by phone: 166

Contact update in progress: 83

 

3. Statistics per region

  Members July August September
Region Total Up to date (%) Up to date (%)  
Central 88 16 (18%) 23 (26%)  
Eastern 228 45 (20%) 74 (32%)  
Indian Ocean 63 28 (44%) 30 (48%)  
Northern 156 44 (28%) 56 (36%)  
Southern 540 164 (30%) 218 (40%)  
Western 346 71 (20.5%) 117 (34%)  
Total 1421 368 (26%) 518 (36.5%)